Volkswagen India extends service and road side assistance support to customers affected by floods in five states

August 03, 2024

• Support extended for all Volkswagen customers affected by flooding in Kerala, Himachal Pradesh, Uttarakhand, Karnataka and Gujarat 
• Support includes complimentary Road Side Assistance service (RSA) for those affected in the aforementioned regions with an emphasis on customer safety and a hassle-free service & repair experience
• Affected customers can directly contact Volkswagen RSA at 18001021155 or 18004191155

Mumbai: Volkswagen India has announced service support to flood affected customers in the states of Kerala, Himachal Pradesh, Uttarakhand, Karnataka and Gujarat. The Brand has prioritised support to those customers that are stranded and is accordingly offering complimentary Road Side Assistance. 

In addition, Volkswagen India will also provide customers with a comprehensive service check of vehicles to ensure timely repair of flood-related damages, on priority. Necessary standardized repair guidelines have been issued across dealerships and the company will also ensure adequate service support for quick turnaround times.

Volkswagen will also support customers through its Certified Pre-Owned outlets, in unfortunate cases where customers are faced with a total loss of their vehicles.

As a responsible and customer-first brand, Volkswagen is dedicated to providing the support our valued customers need during these challenging times.